I have problem with envato elements. I need some files on elements but cant subscribe for a week. I wait and wait… But cant subscribe.
I tried to pay with payoneer credit card and failed.
I tried to pay with my local bank’s credit card and failed and went 3 euros from my bank account and I didnt subscribe.
I tried with paypal, it drew 3-4 dollars and failed too… I tried 3-4 times and everytime it took money frlm my account.
what must I do now? I need files but can not subscribe… I write to support team but cant receive any help. Really disappointed. I am an envato author. I sell items also I bought on codecanyon 3-4 files before but I didnt have any problem before. But now, I cant pay to subscribe to elements. What can I do? I know envato is a big company and solves problems but now really bored of this. I am waiting for a week. I need these files as soon as possible.
Why support team şsnt replying my mails? And solves problems?