i can't find my account

i bought a theme, but I can’t find my account the pay receipt I made is all available, I have how to access this account I can provide whatever proof I need

Hi,

Please open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.

Thanks

1 Like

i opened it, I couldn’t get back anyway

Please keep patience, they will reply you as quickly they can.

unfortunately, I received a negative return