I can't access my account for weeks.

Envato Customers Purchases and Subscriptions
1

I can’t access my account for weeks.I can’t get a reply to my messages. And my time is running out. I’m getting an error, what should I do?

Ekran Resmi 2023-04-22 21.03.50
Ekran Resmi 2023-04-22 21.03.501920×1145 55 KB

We’re sorry.

Envato Elements is temporarily unavailable. We’re working on getting it fixed.

Check our status page for more information.

2

If you’re downloading items non-stop, you may be temporarily banned from the server.
If this is not your case, contact Elements support but before I suggest you to clear the browser cache and login again. In some cases, it’s browser/cookie problem.