I cannot extend my support for Travel Booking WordPress Theme

Envato Customers Purchases and Subscriptions
#1

The Support for Traveler Travel Booking WordPress Theme seems to be in need of improvement. I have just extended by 6 months my Support, received email of confirmation of purchase with invoice, and still can’t submit a ticket or post an answer to an open ticket because it says that my Support is expired.

I’ve even tried Incognito in case of cache problems, but the result is the same.

What’s going on and what can I do?

Thank you.

Enza

#2

Hi @italytravelideas ,

Please go to theme comments page and post a comments and let the author know the issue. If you extended support then in the comments besides your username and profile picture there should to display a tag with ‘Supported’ by which both you and author can know the support status.

Thanks

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