I canceled my subscription, yet I was still charged for three months.

I hope this message finds you well. I am writing to bring to your attention a concerning issue regarding my subscription with your service.

Approximately three months ago, I canceled my subscription as I wasn’t utilizing the account. However, to my dismay, it seems that the cancellation did not take effect, and I have been consistently charged for the past three months.

I would appreciate your prompt assistance in resolving this matter and ensuring that my subscription is indeed canceled, with a refund for the unauthorized charges deducted from my account.

I kindly request a thorough investigation into this issue and a timely resolution. I believe in the integrity of your services and trust that you will address this matter with the urgency it requires.

Thank you for your attention to this matter, and I look forward to a swift resolution.

Sincerely, Ravich Shalom

Please, do create a ticket to get some support regarding to this issue

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