I Can’t active licence theme for new site

I can’t active license theme for new second site.
I have two license of eduma theme, I bought new once on 30 Oct 2021.
One site I’m using normal with the first licence, that bought on envato.
The website domain is sbnuni.com, now it run ok.

But, when I buy the second license for my new website, after install theme and active theme ok, I can’t active license via envato account.
When I click into product registration area, and click to log in with envato account, the error “403, forbidden, Access to this resource on the server is denied!” appeared.
My second domain is starsystem.vn
Pls, help me to active license for the second site, or show me the way to do, thank you!

Did you get another license ? for your knowledge each license for each site.
Still any query get in touch with your purchase item author.

1 Like

Yeah, I already get two license.
Once use from 2020 and once got 2 days ago
When I click to “Login with envato”, It’s failed, error 403.
I think envato system is not reconize new license.

Contact with your purchase item author hope they will helped!

Hi @lehonganh,

I would like to recommend please contact your hosting support and tell them is there any block for https://build.envato.com

If there is no issue on your hosting server then please open Help ticket and let them know. Envato Customer support team will be happy to assist you.


Yeah, thank you!