I can not upload my files

I can not upload my files and I don?t know what is wrong.
The name of the files?
Yhank for your help
Pili

you have to select thumbnail, preview image and main file in the list boxes, …just uploading them to the server is not enough.

2 Likes

At the top of your first screenshot, you have a notification that explains what is wrong with your upload.

Please review the following issues that occured

  • Item Preview is required
  • Thumbnail is required
  • Main File(s) is required

Follow the notification box and the message above and you should be good to go. Be sure to check the GraphicRiver General File Preparation Guidelines. They state the exact requirements for initiating an upload. These do not guarantee approval. They just allow your file into the queue, pending further review.

Cheers!

Ok
Thank for your help

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