I can not update theme plugins it say Download failed. Forbidden

I have a theme and when I try to update the theme plugins it say

Downloading update from https://mydomain.com/wp-content/themes/aveo/admin/plugins/contact-form.zip…

Download failed. Forbidden

any ideas how to fix this ? I tried reupload the theme again manually but problem remain


Please contact the author of your purchased theme, the author will assist you.

How to contact an author to get support or for any technical query:


He does not reply to me

Please give them time to reply you. Also you can post a comment in the theme Comments page to let them know.

1 Like

how to contact you in private ?

You can send direct email to the author through contact form here: