I can not renew my element suscription

I can not renew my element suscription, every time I make click on the renewal link i get "We’re having some problems logging you in. "I use Chrome but the same occurs with Firefox.

Help plz.

Hello!

Please open an Elements Help Ticket. They will be happy to look into it for you.

Thanks!

1 Like

done, (an hour ago). Thanks for you reply.

1 Like

The problem continues

Initially, the system does not let me pay the renew, then it was worse.

Now i can not access any element page from Chrome or Firefox.

( We’re having some problems logging you in.
Please contact customer support for help. )

If i use Chrome incognito or Explorer, the billing form, does not let me select the country.