I can not login passcode was not sent to my email

When I login to my account it prompt for passcode but no pass code sent to my email. how I can login ?

Check the junk/spam folder

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nothing in spam

Are you sure about the email is correct?

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I found that I have two emails one is connected to google this is the one I buy from the other email ask for pass code so I think I can ignore the other email. Thanks alot