Hello, please help, after a bunch of updates I can no longer edit the Enfold them. They all give me a blank page when I go to edit, this was fine until updates from every direction just two weeks ago! . Please help with this issue. I can’t edit the site for a customer.
Hi,
Please contact the author of your purchased theme, the author will assist you.
How to contact an author to get support or for any technical query:
https://help.market.envato.com/hc/en-us/articles/203039054-How-to-contact-an-author
Thanks
This issue could be caused by several factors:
- PHP Version Compatibility – Make sure you’re running a compatible PHP version.
- Plugin Conflicts – Try deactivating all plugins except those related to Enfold to rule out any conflicts.
- PHP Memory Limit – Increase the PHP memory limit in your
wp-config.php
file to at least 256M. - JavaScript Errors – Check your browser’s developer console for any JavaScript errors while editing the page.
- Enable Debug Mode – Turn on debugging in WordPress to log any hidden issues.
That said, the most reliable support will come directly from the theme’s developers. As @mgscoder mentioned, it’s a good idea to contact the Enfold theme author for direct assistance—they’re best equipped to diagnose and resolve theme-specific issues.