i buy a pluginn thats not working and no support from autor

hi all,
i did buy order-signature this is not working i get page your not allowed to enter this page.
i did not look upfront to the comments otherwise i would nor have bought it .
miliondollar question “why is codecanyon selling broken pluginn?”
how do i get my money back?

greetz Edwin

Please see this Help Center article on how to request a refund:

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