I bought a LIcence in Envato Market but after giving my credit card details I was told that I'd been locked out of my account. I recieved no emails telling me if my purchase was approved.


#1

I bought a LIcence in Envato Market but after giving my credit card details I was told that I’d been locked out of my account. I recieved no emails telling me if my purchase was approved.


#2

Hey there. We’re terribly sorry to hear about what happened. These are usually minor glitches with payment gates. Please open a ticket at Envato Help & Support Center and someone form staff will get on this issue shortly! Cheers and sorry for any inconvenience.