I am unable to install ThemeForest.

I am told my installation failed. I am wondering if this has to do with the fact that I installed on WordPress account that has been suspended. I can no longer access it. Now I am trying to install on this account: http://data4insights-info.stackstaging.com/

Can someone please help me? It is hard to get a response or assistance.

Hi @shalla,

Welcome to the forums! Please make sure that you install the “Installable WordPress File” only:

Thanks,
Luca

Not sure if you’re looking for a paid support but here I’m: