I am not able to activate my Impreza theme

When i try to activate my wordpress Impreza theme Envato ask me for my login credentials, but it is telling me that i am using wrong password. When i try subbmit a password reset i just get this error message “View_Exception [ 0 ]: The requested view errors/general could not be found ~ APPPATH/kohana/classes/Kohana/View.php [ 265 ]”

Hi @rodrigoalvesdesign,

Please make sure you have entered the correct pass (you can check it first by login in envato market).
Please contact the author of your purchased theme, the author will assist you.

How to contact an author to get support or for any technical query: