I am having trouble logging in to my account

Whenever I try to log into my account from a new device is a headache, it takes hours or days, because they send me a confirmation email that takes 20 to 35 minutes to arrive, sometimes more sometimes less.

My problem is that it shouldn’t take that long, I thought it was my mail server and I sent an email from gmail and it arrived in less than a couple of minutes.

Only the elements email is not arriving, I need help.

Hi,

Please contact Elements Support. Elements Support Team will be happy to help.

Thanks!