I am asked for a second Forum Support Account

I am using multiple themes for different projects. Now I wanted to activate a new theme (NewsMag instead of Avada) for an existing project and I requested to create another Forum Support Account. There is no option to use an already existing account and that is totally unfriendly.


May be you are talking about Author Support Forum. Each Author who manage customer using their support systems has their own support systems and forum. So for different theme from different author customer will need different account to get support from different author support systems.


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