I already buy the template but no download links

Envato Authors Author Hangout
1

I already buy the tempale for 49$ but no download link to my email or anything!!!

2

Hover over your username in the top right corner, and you’ll see a list of options… go to ‘downloads’ and you should see the item in your list of purchases. There you’ll find a download button. If it’s not there, then first double check that the sale went through (i.e your balance has been reduced accordingly) and then contact support so they can help.

3

Thanks for the information.
But it said that i need to verify my email address. But there’s no email verification in my inbox. I try to resend multiple times but still they dont send me the link.

But They already deducted my balance in my paypal account. I already contact the support but no response.

4

Have you checked your spam folder?

5

Yep… There is no email either.
I tried call envato, end up with answering machine.
My case number #555175