We got an item soft rejected for something in the item description. Now what we don’t understand is that after saving description changes, do we reupload all the item files or should we click the ‘submit for review’ button without reuploading anything (do the files originally uploaded, stay on the server or are gone when the item is soft rejected)?
Yes, submit for review and you don’t need to upload any files. They are saved, anything you upload will overwrite the previously-uploaded files.
Thank you. However, I reuploaded the files and the item was accepted but the next time if it happens (lets hope not), I’ll remember this as we don’t have a really good internet speed and the upload process is slow for us.