how to remove the videohive logo for use on website

I recently purchased a video of floating clouds,
videohive-15770526-floating-white-clouds for my website and have not been able to remove the videohive logo. Can someone tell me how to do this so I can give it to my developer?

There shouldn’t be a watermark on the item once you download it.

Are you sure you downloaded the correct version? Try downloading the item from this page: https://videohive.net/downloads

Hope that helps. :slight_smile:

My developer said the format is MOV and he is needing MP4. Is this video
available in MP4 format. 15770526 video of floating clouds

Hi @mljarrell25

You can convert MOV to MP4 format with Adobe Media Encoder . If you don’t have that software, you can download this software to convert the video files (Any Audio Video Converter).