How to remove comment of user if somebody claims my items is related to his item?

Hey there everyone
i want to know how to get rid off from this. If someone claims my item contains similarity with his item and he post bad comment on my item comment section and i change that conflicted area and envato approved it but that person not agreeing to delete comment.
Somebody help me???

You can try contacting Envato support, if a comment/review are unjustly wrong, then they will sometimes remove them.

yes i contact with envato support and waiting for their response. I think may be some other user face this problem too?

just report comment.