How to refund theme?

Hello to everyone,
A theme I received is not working properly and I cannot get support for it, I want the fee I paid to be refunded. What can I do about it?

Follow this article for more details! If the item is broke you’re definitely entitled to a refund. Cheers! :slight_smile:

Please allow some extra time for support over the holiday to respond, as extra patience is required. If you need any help with trying to get the theme to work, send a link via pm with issue and maybe can help you fix it, by just glancing over it.