How to recover an old account

Hi everyone on the Forum,
some of you could suggest me how I may recover an Envato account I used to buy a template and I can’t access anymore?

I try to explain better. I used and email account to register to Envato and now that account does not exist anymore.

How I may recover that access?

On the help center I didn’t find anything useful.

Thank you for the help

The account would not have been deleted unless you requested that or it was in breach of envato ToS.

If it’s either of those then you are stuck, if not then you should just be able to request a lost password using the same email

If your email account no longer exists, then contact support and they should be able to help you gain access.

Envato Authors Help and Support

Thank you, I try to contact the support!!