Let´s see. My humble advice for customers is, first of all read very very well what you´re going to buy before purchase, even more for people that are new to these kind of markets and softwares. This way you´re gonna save time, money and problems. It´s obvious that when you purchase a logo in After Effects Projects section, at least you have to know what After Effects is. I remember to have read here rules for authors of After Effects projects that said that authors need to explain very well in a Help File or Video Tutorial how to customize project, but not to teach customers lessons about how to use After Effects at beginner level, anyway author can offer help in case customer needs it, I always do that with my projects.
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