How to get the list of All unanswered Comments on Themeforest

NRGthemes · December 4, 2015, 3:42pm

Hi Guys.

We are working on a project, where we will love to get all unanswered comments from a specific Item.

Unfortuantelly on the API, is just a weird method that can search by specific comment.

Any Ideas, that can help me ?

EverPress · December 5, 2015, 9:31am

There’s currently no way to get all unread comments. You can build a system were all unread comments are unread email notification and if you have answered the email the comment has been answered.

dtbaker · December 6, 2015, 11:11am

You can leave the comment search string empty to get all comments for a particular item.

This is kinda what http://supporthub.co does. Builds a list of Envato items, then queries each item comments area to find new available comments.

You can add your own logic in there as to unread status (e.g. if last comment reply if from you, treat it as unread)

NRGthemes · December 6, 2015, 8:56pm

Thank you guys.
Here is the deal. On API, the search is a mandatory field that cannot be empty.

dtbaker · December 7, 2015, 12:35pm

It says mandatory, and is mandatory on build.envato.com, but when you call the API you can leave it blank. Hopefully this isn’t fixed, because it’s the only way to get all item comments

NRGthemes · December 7, 2015, 12:47pm

This is how you did on supporhub.co ? If yes that’s cool.

dtbaker · December 7, 2015, 1:04pm

Yep, see term is empty:

github.com

dtbaker/support-hub/blob/master/extensions/envato/class.shub_envato_item.php#L44


			echo 'No envato item id found';
			return;
		}


		// we keep a record of the last message received so we know where to stop checking the feed
		$last_message_received = (int)$this->get('last_message');
		if($debug)echo "Getting the latest 60 comments for item: ".$network_key." (last message in database is from ".shub_print_date($last_message_received,true).")<br>\n";


		$newest_message_received = 0;


		$endpoint = 'v1/discovery/search/search/comment?term=&item_id='.$network_key.'&sort_by=newest&page_size=60';
		$api_result = $api->api($endpoint);
		if($debug){
			echo "API Result took :".$api_result['took'].' seconds and produced '.count($api_result['matches']).' results';
		}


		$count = 0;
		if(isset($api_result['matches']) && is_array($api_result['matches'])){
			//foreach($api_result['matches'] as $item_message){
while($api_result['matches']){
    $item_message = array_pop($api_result['matches']);

NRGthemes · December 8, 2015, 8:56pm

That’s great. You did a great job there.
I will get inspire from your plugin, to fit my needs, of course if you are ok with that.