Can someone tell me how the heck to get support? I’ve paid for support and even extended it for the Striking Multiflex Theme and now I need support. However, I can’t get support from the author until I register for their forums which requires a license key which is not being displayed in my Themeforest account as they are saying it should. All I want to do is download the latest version of this theme which should be available in my downloads but it is not. Frustrated doesn’t even to begin describe what I’m feeling right now…this is a SIMPLE TASK!
You can find your purchase code this way:
Log into your Envato Market account. Hover the mouse over your username at the top of the screen. Click ‘Downloads’ from the drop-down menu.` Click ‘License certificate & purchase code’ (available as PDF or text file). Open the PDF or txt file and find inside it the purchase code.
This is a short video showing these steps: https://youtu.be/srghr25uBgc
Thank you for the quick response, now I have to wait for their reply as to why I can’t get the latest version of the theme…