How to fix "Broken Theme/Stylesheet Missing WordPress" Theme Issues

Envato Customers Web and Code
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Hi everyone!

Support frequently gets refund requests from WordPress theme buyers who believe that the theme which they have purchased is broken because they get a “Broken Theme/Stylesheet Missing WordPress” error when uploading or activating the theme on their WordPress installation.

These errors generally occur because the theme has been installed incorrectly.

Our moderator & support extraordinaire Drew (CreatingDrew) has created a really helpful screencast & article which clearly & simply explains how to solve this problem if you’re having problems.

You can find the full article & screencast here: http://support.envato.com/index.php?/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-do

Share the news with your buyers if you’re an author! :slight_smile:

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Thank you for this, you’ve just saved my hours :slight_smile: I’m getting a lot emails about this issue everyday.

Great job!!

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Great job as always guys thanks a lot :slight_smile:

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Nice work, definitely going to save a lot of emails

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Glad you guys like it, I hope it proves to be useful :wink:

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Great, thanks a lot Drew.

:slight_smile:

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Thank you Drew! I can’t tell you how many times I’ve answered that “issue” :slight_smile:

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Thank you Drew! I can't tell you how many times I've answered that "issue" :)

+1

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Excellent addition Drew, Thank you so much!

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Bookmark, bookmark, bookmark. I’ll be using this link in the future :slight_smile: Can’t tell ya how many times I’m hit up for support for this issue.

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When installing Blue Business theme, after isolation of the template files, including the .css style sheet, I still get the same error “Stylesheet is missing”…YIKES! Any experience with this particular theme installation? Do I need to remain the html folder?

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@Dsteel: Did you watch the screencast?

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Just gotta drop a note that I use this link all the time for support responses - it helps a ton :slight_smile:

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Just gotta drop a note that I use this link all the time for support responses - it helps a ton :)

Awesome! I’ve been curious as to how much authors are using this so I’m glad to hear it Brandon :slight_smile:

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Brilliant!

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Just gotta drop a note that I use this link all the time for support responses - it helps a ton :)

Me too, don’t ever delete this thread!

I have to laugh every time I get an email on it since Step 1 in my latest instructions starts with: “Do not upload the entire file you download from ThemeForest, just the…” :slight_smile:

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Great information really, buyers need it.

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Thanx so much.Very helpful!!!great to have ppl in this world like you!!

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Bookmarked…

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All good except the link you supplied to the screen shots doesn’t work!!!