How to fix "Broken Theme/Stylesheet Missing WordPress" Theme Issues

[Jordan_M]

Hi everyone!

Support frequently gets refund requests from WordPress theme buyers who believe that the theme which they have purchased is broken because they get a "Broken Theme/Stylesheet Missing WordPress" error when uploading or activating the theme on their WordPress installation.

These errors generally occur because the theme has been installed incorrectly.

Our moderator & support extraordinaire Drew (CreatingDrew) has created a really helpful screencast & article which clearly & simply explains how to solve this problem if you're having problems.

You can find the full article & screencast here: http://support.envato.com/index.php?/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-do

Share the news with your buyers if you're an author!

[stmcan]

Thank you for this, you've just saved my hours I'm getting a lot emails about this issue everyday.

Great job!!

[Ivor]

Great job as always guys thanks a lot

[contempoinc]

Nice work, definitely going to save a lot of emails

[CreatingDrew]

Glad you guys like it, I hope it proves to be useful

[mladen.berakovic]

Great, thanks a lot Drew.

[Barometer]

Thank you Drew! I can't tell you how many times I've answered that "issue"

[mlando]

Thank you Drew! I can't tell you how many times I've answered that "issue"

+1

[der-design]

Excellent addition Drew, Thank you so much!

[MDNW]

Bookmark, bookmark, bookmark. I'll be using this link in the future Can't tell ya how many times I'm hit up for support for this issue.

[dteel]

When installing Blue Business theme, after isolation of the template files, including the .css style sheet, I still get the same error "Stylesheet is missing"...YIKES! Any experience with this particular theme installation? Do I need to remain the html folder?

[tigerlabs]

@Dsteel: Did you watch the screencast?

[MDNW]

Just gotta drop a note that I use this link all the time for support responses - it helps a ton

[CreatingDrew]

Just gotta drop a note that I use this link all the time for support responses - it helps a ton

Awesome! I've been curious as to how much authors are using this so I'm glad to hear it Brandon

[andreas.wilthil]

Brilliant!

[Barometer]

Just gotta drop a note that I use this link all the time for support responses - it helps a ton

Me too, don't ever delete this thread!

I have to laugh every time I get an email on it since Step 1 in my latest instructions starts with: "Do not upload the entire file you download from ThemeForest, just the..."

[Codestar]

Great information really, buyers need it.

[kingscamerabag]

Thanx so much.Very helpful!!!!!!!!!!!!!!!!!!!!!!!!great to have ppl in this world like you!!

[stephanus.walian]

Bookmarked...

[anthony3]

All good except the link you supplied to the screen shots doesn't work!!!!!