How to enable a developer to access tech support?

Hello,

I have purchase a product via Envato, but the work will l be done by a developer. How can he log in, without being rejected, for tech support and use the forum and tech support when I have purchased the product? I will not be logging in for tech support, though I may log into Envato for other products, etc.

I do no direct this to the product developer, as this is a login issue.

Thank you in advance.

This is for support with an item you bought here? Tech support for items is with the author not envato.

So you need to set up a support acocunt with the author using your purchase code and give the developer your logins