Hi folks, I’m new to Envato Elements and just used some audio and video content for a project. I started to download the material in Trial Mode and added a license / project to the footage later under “downloads”.
Right after doing this with an audio clip, the download option for the license document was presented. So with these items it worked well. But the video footage did not offer a download of the document. They have a project name and date added, but no download. Do these appear later? Do they have to be green lighted or something?
I have to provide these documents to my clients.