I know that this problem is recurrent on the website. And it is really, really really disapointing… I’ve been trying many many times to purchase a shopify template, and nothing works because “Sorry, it looks like you’re currently locked out of your account. Please contact Help Team for more details.”
So please @Helpteam @KingDog (I see that you are a member of the envato team), could you help me out?
Thanks a lot !