How To Deal With Customers ?

Hi Mates ,

I’ve a little Problem ,
I need a way to deal with Angry Customers Who Make 1 Star Rate
without message me or make a comment !!

Is there any way to contact with them ?

No way unfortunately, unless they contact you first. Although it would be good to be able to try and rectify any issues they may be having that led to that one star review, there might also be an increase in threads along the lines of…

"Hi Mates ,

I’ve a little Problem ,
I need a way to deal with Angry Authors who message Customers Who Make 1 Star Rate"

1 Like

Thanks for your quick reply :slight_smile:
I know this but I wish this feature could be available in the future.

One more thing , I’ve replied to customer’s rate and I’ve forgot add some data
to call me , There is a way to edit my Rate Reply ?

My Wishes :heart: