How to deal with customers using one licence for multiple projects?

Hey people,

I am not using any kind of activation in my theme, But I have found the customers using single license for multiple websites. Is there any way to deal with such buyers?

Thanks!

Hi

For facing such situation you have to make your theme registration process and also you can make more secure by doing this: after theme installation customer must have to register the theme license for getting theme bundle plugins and demo export.

Thanks

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but those kind of steps are sometimes leads to -ve reviews

some customers who are genuine and don’t know how to get purchase code etc (newbies) may get frustrated.

so i would suggest, proceed with caution.

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Exactly! That’s the reason we haven’t integrated the Activation process. But some buyers misusing the licensing policies and spamming our support system. Unfortunately, we can’t deny the support just because of the negative review.