How to contact Envato

I have a serious complaint to make about a scrip from Quantical labs that I purchased through Envato.
I have searched for an been unable to find an email address for Envato.
The Australian telephone number is not being answerred (GMT 07.00hrs Tuesday the 29th of March 2022). Is there a way to contact someone at Envato to discuss this or should I just proceed straight to my lawyers and issue court proceedings against Envato?
Answers would be nice please.

Hi @clivewainwright,

Please open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.

Thanks