How to Contact envato support team

I purchased your yearly subscription by paying monthly mode but it charged USD198, hence i cancelled the subscription but still the money was not reversed to my account. Following is the details how can i get my money back. Your help is appreciated. But still I’m an envato user as i’m purchasing your audio tracks separately whenever it is required.

Invoice # 3690128
Billed On Oct 21, 2020
Terms Due On
On-Receipt Oct 21, 2020

You can contact here; Cancelling Your Subscription

I did that on the same day but still my money was not back to my account though they say it was cancelled.

that’s why i expect some direct help from envato sale or support team

following this message i see at my account now

Subscription canceled

You will lose account access in 358 days.

Try this form;

Thanks for sharing this link sir,

I posted my issue to the support team, hope they resolve the issue soon.

1 Like

I hope this will be fixed soon.