Some time ago I had a bunch of products uploaded in 1080p, and I updated the source files to UHD (which is dumb since I didn’t do a new upload with UHD file, which I’m doing now). The price had a negative impact on sales, so I decided to downgrade them back to 1080p, and then upload separate UHD-files. Sort of on hassle, I know, but now it seems to be problematic for me to get product changed back to it’s respective pricing. The source files are now in 1080p, but the price is still at UHD. Would you people have any ideas on how I could get the price back to 1080p? I had a hard drive breakdown sometime ago, and the source files went with it, so the 1080p file is only version which exists of that product. It seems that Envato does not read the item update comments, and I did not find a send ticket link anywhere to ask them that way to turn the price down. Thanks for any help!