How to cancel refund request

Envato Customers Customer Hangout
#1

Hi there,

I requested a refund and it was accepted.
In the meantime I have solved the problem that prompted my refund request and would like to cancel the request. How do I go about canceling the request after it was accepted?

TIA

#2

I’m not sure if it’s possible. You can contact the Envato support but by the time they get back, they may refund it already

#3

Thanks, I have contacted the help center.
Hopefully they will cancel the refund before it is to late.

#4

I guess you can re-purchase the item later if refund was already provided?

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