how to cancel an operation due to template malfunction

Vertical theme has problems in the configuration module which makes it unusable and the author does not give concrete answers to obtain a solution. I would like to know how to get a refund and cancel my purchase.

Hi @faridsilva ,

If you are eligible to get a refund then you can request for refund. Can I Get A Refund is an explanation of the refund policy, requirements, process and a button linking to the refund request form (below the How to request a refund).


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