How many days i should be waiting for envato response ?

Hi , recently I joined 2 the themeforest & want to buy an item then because i have a little problems I ask my friend to make a 60$ deposit & pay it for me , He pays it & he gots successful transactions in paypal but my Current Credit Balance doesn’t update . I sent ticket 2-3 days ago but i don’t get any response until now !
How many days i should be waiting for envato response ?

It can take up to 5 working days.

when you signed up did you click the activation link in the email which you received? If not then this could easily cause funds to be withheld.

of course i activated my account , in this case I just think the reason of this problem is because when i sign Up i choose my country India & my friend is from USA so because of difference of my location & his location We’ve Got it .