How long does it take to get the verification email?

I just bought some templates and I can’t download them because my email hasn’t been verified - how long does that take? They are not in spam and my email is correct.


The email should receive as quickly (immediately) you will purchase for the first time and your email not verified.

Please open Help ticket and let them know. Envato Customer support team will be happy to assist you.


Hi All,
If you create account on any forum your email is verified immediately. But sometimes due mail server error you may find difficulty in verifying your mail.