I am a bit disgusted at how Elements works, as after following the procedure of checking an item is available in Elements etc, I subscribed.
I went to download the theme only to get a message that I have to upgrade to an annual membership to download it. RIP OFF. http://ninzio.com/univero/home-4/
nowhere did it say 'this theme is only available to annual accounts.
As a result, I want a refund, have opened a ticket, but reading here it seems it is slow.
So I’d like someone from the Envato team to explain their deceptive practices, and confirm how long this is likely to take.