How long does it generally take for Envato to check and process a dispute? I have raised a dispute after i purchased a plugin which simply doesnt work. I allowed the autor access to my site so that they could try to fix it, instead they took my whole site down by uploading plugin after plugin to try to fix theirs. Now they want me to provide a full copy of my themeforest theme so that they can develop their plugin for the theme even though stating ‘works with all themes’!
Sorry, very frustrated tonight with all of this!!!