How I can remove message from themeforest my account?

JeriTeam · April 11, 2018, 8:45am

Hi to all:

Yet message not remove my account message below image:

Please help me thanks.

Regards.
JeriTeam

ki-themes · April 11, 2018, 9:07am

There supposed to be an “X” to close it on the right. Is it Safari? It’s visible on Opera

JeriTeam · April 11, 2018, 9:08am

it’s use chrome of my mac

ki-themes · April 11, 2018, 9:09am

It’s visible on Windows. I could’ve posted a screenshot but I have already clicked it and the message is not visible now

JeriTeam · April 11, 2018, 9:11am

I not have windows many thanks.

JeriTeam · April 11, 2018, 9:17am

I already test my safari same message

PxlSolutions · April 11, 2018, 9:19am

Hi, inspect to find the close icon.

ki-themes · April 11, 2018, 9:20am

It’s visible on Windows. I have checked it with my other account on Chrome, no issue. Worst case, just ignore it few more days. It will be invisible soon I suppose

JeriTeam · April 11, 2018, 9:20am

not have icon close but it’s windows

JeriTeam · April 11, 2018, 9:23am

All browser same message but not hace icon close my mac but I will test windows pc of my mother many thanks for help me regards. close this forum.

baileyherbert · April 11, 2018, 9:32am

You can also try clicking in the top right corner, even if you cannot see the icon. It might still work.

JeriTeam · April 11, 2018, 9:43am

Neither works

SmartSounds · April 12, 2018, 12:56pm

You can click on the X in the upper right corner.

JeriTeam · April 12, 2018, 1:05pm

Not found X top right thanks for you help me

Regards.

ki-themes · April 12, 2018, 1:09pm

Just ignore it. It will be gone soon