How do you see the buyers of your item.


#1

Hi everyone,
I am a new author on Codecanyon, and I have been searching through the help files but couldn’t find what I was looking for.

I have two questions I would be happy if you could provide me with answers.

  1. How do I see the people that purchased my item and probably from which countries.

  2. Does envato offer any form of marketing services for authors? (Where you pay envato to do marketing for you). If No, tips on how you guys market your items would do me a great deal.

Thanks for the answers


#2

Hi,

You can use the statement page ( http://themeforest.net/user/Payee/statement ) scroll down to the bottom of the page and click the download link for the csv format. This file will include some more details than the statement page itself.

No, so far I know Envato does not provide any marketing services (They will help you with some marketing when you reached some point with the elite program ( http://elite.envato.com ). You can try playing around with advertisements (Facebook, Adsense etc.) but I can not guarantee that it will work.

Hope that this will answer your questions :slight_smile:


#3

You don’t.

See, this is the ultimate irony. We authors are the direct sellers so we can pay tax - but we do not get to see who our buyers we sold directly to are… :smiley:


#4

@Proxibolt and @simonswiss, thanks guys for this. I will begin to plan my marketing. Downloading the CSV file helped alot, I was able to see from which countries they bought from, that would help guide my marketing.

Thanks