How do you report images that are described very wrong?

Envato Customers Purchases and Subscriptions
1

I just downloaded a set of graphics that clearly states in the description, “Easy to change color (adjust hue/saturation) layer)”. However after downloading there are NO layers, just 4 flat images.

2

Hi @JodieB,

You can request a refund here.

Here is all the information about refunds:
Envato Market Refund Rules.

Also You can open a Help ticket to Envato Customer support.

Thanks