trying to upload the demo files and no luck HELP!!
Contact with your purchase item author hope they will help you out from your issue.
Before demo import you have to do something like this:
- install theme.
- theme will recommend you to install recommend theme bundle plugins install and you have to install those plugins (plugins included witht the theme bundle).
- may be your theme will ask you to register the theme license for getting bundle plugins install features and for demo import. So, you have to register the theme using your purchase code or as theme required.
- then you will be able to import demo with all resources.
Please check the theme documentation hopefully you will get necessary help in documentation.
If you have still problem the best way to get the support is Contact your purchased Item Author. How to Contact Author and let them know because Item Author are best expert about their Item functionality. Don’t worry just contact Author. Author will be very happy to assist you.
hello - thank you for the response - i found the author is Parrellas and i have set up to access their help desk- says to verify my envato to join the go explore group and - i get an error try again later… tried in Safari and Google- checked cookie/pop up blockers - sigh - did look and do see that demo is part of the package in the files and I have uploaded required and suggested plugins - have the activation email - just not sure where to go from here?
Please go to your purchased item comments page and post your commnets and let them know what issues are you facing. They will guide you how to get their support.