How do I solve the following problem

hello, I have purchased the Lorada theme Lorada – Default Shop – Best eCommerce theme ------HOW DO I SOLVE THE FOLLOWING PROBLEM ------(Remote file open: Disabled) because in your doc there is no info about it

Hi,

Please contact your purchased theme author, theme author will assist you.

How to contact an author to get support or for any technical query:

Thanks

Could you tell me who is the author of the theme and how to contact him

Could you tell me who is the author of the theme and how to contact him

Hi @marcelotrovato ,

this is your purchased theme support page:

and the theme author is @C-Themes

Hi

Could you share your item purchase code or pdf file?
After confirm you, we’ll support you.

Best Regards, C-Themes