How do I open dispute requesting refund for a plugin

How do I open dispute requesting refund for a plugin that doesn’t work for what I need. The documentation is incomplete and in the forum in one of the questions, was asked if the plugin was compatible with a theme they use on my site, but I contacted the person who asked and he said he can not use with the theme, The same thing happened to me. I will not be able to use it.

Hi

If you are eligable to get a refund then you can request for refund. Can I Get A Refund is an explantion of the refund policy, requirements, process and a button linking to the request form.

Here is all the information about refunds: Envato Market Refund Rules

Thanks