How do I make report about theme author?

I seriously not happy with theme, there so many bugs when i want to change the theme color from green to red. There seems not responding to my questions for now. What should i do? Almost 5 months has gone, i can’t complete the site due to the bugs. They simply ask me money for customization works even though the problem is within the theme. I bought few themes before and never had such a tough situation. Please advise.


Please open an Elements Help Ticket. They will be happy to look into it for you.


Thanks King Dog, I have opened a ticket with Envato Community Team and theme author finally replied to my question. Thanks to envato community team.

1 Like