Hello there, I have used this service for a while and paid for a lot of your products and all works fine until i need support.
I have a new high priced theme that I bought and it will not activate due to envato not sending the activation email. I have contacted support multiple times through the ticket system but in 48h I have only got 1 response. The issue is I have a dev team that im paying for and they cannot even start the project.
Can some one please tell me if there are any other contact methods that I can use to speed this process up as this is very frustrating.