How do I get stuff purchased as guest

[Risarm]

I purchased something a few months ago, and I need to get it back as I’ve lost the file. I don’t know what to do in order to get it back. I have the PayPal receipt (transaction I’d and invoice), if that’ll help.

Didn’t know which category to put this in

[charlie4282]

Check out this post from envato and the help link included in that

Guest Checkout on Envato Market

Hi all, today we’re adding the option of Guest Checkout to the Envato Market checkout. This new feature gives buyers the option to checkout faster if they are new to Envato Market. We of course always want to welcome new people to the Envato community so when customers complete a guest checkout we provide the option to easily upgrade to a full account at any time We’ll be testing this new feature over the next few weeks so you may or may not see it when reaching the checkout sign…

[Risarm]

I don’t see any purchase codes nor do I see any link to claim my full account. The only email I have related to this is one from PayPal saying I’ve bought the product

[charlie4282]

You should have got a confirmation email when you purchased the item with all the relevant info. I always thought that this was how you accessed the download?

If you don’t have this then talk to support who will be the right people to look into it Envato Help & Support Center